Privacy Policy

Last updated: July 7, 2020

Introduction

Welcome to Present.ua – your trusted flower and gift delivery service in Ukraine and beyond.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. What Data We Collect

Contact Information: name, phone number, email
Delivery Details: recipient’s name, address, phone number
Payment Data: handled by payment providers, we do not store card information
Order Information: products ordered, delivery messages, date and time
Technical Data: IP address, browser, operating system, device
Cookies and usage data

2. How We Use Your Data

To process and deliver your orders
To contact you regarding your order
To improve our website and services
To comply with legal obligations
For marketing communications (only if you consent)

3. Sharing Your Data

We do not sell or rent your personal information. Your data may be shared with:

Delivery partners
Payment service providers
Customer support services
Government authorities (when required by law)

4. Data Storage and Security

Your data is stored securely on servers located within the EU. We apply industry-standard security measures to prevent unauthorized access, disclosure, or alteration.

5. Your Rights

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing for marketing purposes
Withdraw your consent at any time

To exercise these rights, contact us at support@present.ua.

6. Cookies

We use cookies to enhance your experience. You can manage cookie settings through your browser. Learn more in our Cookie Policy.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version is always available on this page.